Hotel Rep - Ayia Napa, Cyprus

Job Summary

As a Hotel Rep, you will be the main point of contact for guests, ensuring they have a pleasant and memorable stay. Your responsibilities include welcoming guests, providing information and assistance, organizing events and excursions, and addressing any issues that arise during their stay.

Key Responsibilities

• Welcome and assist guests upon arrival.

• Provide information about hotel amenities, services, and local attractions.

• Organize and promote hotel events and excursions.

• Address and resolve guest inquiries, requests, and complaints promptly.

• Maintain regular contact with guests to ensure satisfaction.

• Coordinate with other hotel departments to ensure seamless guest experiences.

Required Qualifications

• Language: English.

• Experience: Previous experience in hospitality or customer service.

• Skills: Excellent communication and interpersonal skills, strong organizational abilities, problem-solving skills.

Preferred Qualifications

• Experience: Experience as a hotel rep or in a similar role.

• Skills: Multilingual abilities, familiarity with the local area.

Physical Requirements

• Ability to stand and walk for extended periods.

• Comfortable working in various weather conditions.

Work Environment

• Primarily indoor settings, sometimes outdoor.

Salary & Benefits

• Flights & accommodation.

• Competitive hourly salary + commission + loyalty (end of season) bonus.

• Free entry.

• Free F&B.

• Staff parties.

• And much more!